Privacy Policy
Respecting the right to personal data protection is an obligation assumed by yocu.ro, thus we will process your data in accordance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), and the legal provisions applicable on the territory of Romania.
This document represents your agreement with yocu.ro and forms part, together with the Terms and Conditions and Cookies Information, of your relationship with this website.
In this document you will find out what data we collect and process or that you have made available to us by accessing the yocu.ro website.
In the following, we will collectively refer to the above URLs as “websites” / “sites, our website” or “this website”.
The data subject for whose information we have created this privacy page is any user of the Websites and we will hereafter refer to them as “you”.
Who are we?
I am writing under my personal name, in my natural person. We have build and developed this site in the hope that it will be valuable for people interested in urban shopping.
The purpose of this policy
At yocu.ro, we respect your rights regarding personal data (a term that refers to information about an identifiable individual). Therefore, we want to make sure you understand what information we collect, how and for what purpose we use it, to whom we disclose it, the security measures we apply to protect it, your rights and how to exercise them.
By using this website and creating a user account, you explicitly agree that you are at least 18 years old and allow us to use your personal data as described in this policy. Otherwise, please do not use the site.
Please read carefully for more information.
Can changes be made?
Yes, over time, we may make changes to this policy to reflect changes in legislation, our internal practices, website or technology. When you return to the site, please check the date of the last update and the content of any changes.
If we make significant changes, we will notify you by email (sent to the email address specified in your account) or by a notice on the site before the changes take effect.
If you do not agree to the changes, please discontinue use of the site. We will consider that you accept the changes if you continue to use the site and your user account after the update date. You have the right to withdraw your consent to the processing of your data at any time in written form.
What data do we collect?
Personal data that can identify you
When you voluntarily register as a user using our website registration system, we collect the following personal data:
Your email address;
Without this information, you cannot register an account.
After registration and login, when you purchase products from the site or use the site in any other way, we may ask you to provide other information such as:
First and last name;
Details of the company you represent (and on whose behalf you are acting) and your profession;
Information on your financial situation;
Billing information;
In the future, if we request other personal data, we will inform you and ask for your consent.
Anonymous information
Through cookies and action tags, both we and our partners (through advertising servers, content servers, site analytics agencies, etc.) have access to anonymous information about you:
IP address;
Country and server to which your computer is connected;
The operating system, type of browser and computer you are using;
Java or cookie settings;
Your shopping preferences and site behavior (pages visited, searches performed, products viewed and purchased, date and time of visit or order, number of visits and orders, number of visits per browsing session and per server type, originating URLs, domain names and web pages you browse), your hobbies and lifestyle, groups you are affiliated with;
Applications and plug-ins, and any terms you use in searches on our site;
The address of the website that brought you to our site.
We collect this information in a non-personally identifiable manner. However, we may at a later time associate this information with your identity if you have a user account.
Please read more about the types of cookies and how we use them (including how you can disable them) on our Cookie Details page.
Why do we collect them?
We collect this information for the following purposes:
Registering as a user on the site, creating and managing your account, communicating with you;
Processing and delivering orders, informing you about the status of your orders;
Issuing invoices for your orders and processing payments;
Sending emails regarding promotional offers or special discounts;
Providing information about services or products offered by us or third parties that may be of interest to you;
Participating in sweepstakes, auctions, contests or surveys, completing questionnaires and ordering gift cards or vouchers from our website;
Behaviourally targeted advertising to send you personalized adverts and ads with the most relevant products, services and offers;
Recognizing you when you return to the site and providing a personalized experience;
Monitoring anonymous traffic, activity levels and site usage;
Improving our marketing campaigns and promotional efforts;
Preventing or detecting fraud or abuse on the site;
Improving site operation and system administration;
Improving the visitor experience and customizing the site’s content, layout and services.
If we want to use your data for purposes other than those mentioned above in the future, we will inform you and ask for your consent.
How are they still used?
We analyse aggregated data to understand user preferences. We also analyze demographics and interests of our visitors, information about pages viewed during the purchase process or information about special marketing campaigns, data collected in our server log files, or information received from our site analytics agents.
We receive reports from third party ad servers, content servers or site analytics agencies that provide us with information about the number of ads shown and accessed or what content was served or viewed by users.
We also collect information for the following purposes:
For online surveys
In order to improve our services, we may ask you to voluntarily complete surveys. The resulting information may be collected and analysed by us or by a third party partner. Individual responses are confidential, although anonymous information may be shared with third parties where appropriate. If you do not wish to participate in a survey, you may decline to participate when asked.
For competitions and tenders
When you participate in a contest or auction, we may ask for your contact information – to administer the contest/auction, to send you promotional emails with your consent, to notify the winner, and to publicize the list of winners in accordance with applicable laws.
For mail registration
If you contact us via the form provided on the website or by telephone, email or letter, we will keep a record of your correspondence and may ask for your name, email address and order information in order to send you a reply. If you report a problem with the website or if other users or third parties send us correspondence about your activities or purchases from our website, we may keep such information in a separate file for you.
For online advertisements and behavioral targeted advertising
By having certain information about you, we may provide you with advertisements and content relevant to you. We may also use partners to assist us in delivering content and personalized advertisements through the use of cookies as you browse the Internet.
To learn about behaviorally targeted online advertising and how to “opt-out” of online ads served by various companies based on your online behavior, we encourage you to visit the Consumer Opt-Out or The Self-Regulatory Program for Online Behavioral Advertising pages.
To use the website
We track the traffic patterns of tradinginstitutional.co.uk users during their online session on the website (including what pages, information and ads they view while browsing and what products they add to their shopping cart or ultimately purchase). We use IP address to diagnose problems with our servers, software platform and website administration, and to gather demographic information. We may send aggregate statistics about page views on our website, sales and purchase information with third party companies.
Who can we reveal them to?
To our employees, consultants and authorised people who need to know;
Companies in the group to which yocu.ro belongs, its shareholders or associates;
To third party partners who provide services to us (such as e-commerce platform providers, couriers who deliver products, website hosts, those who help us monitor and optimize the website, those who provide customer support, other companies who help us deliver communications and promotional offers, partners who deliver personalized ads and behaviorally targeted advertising, other companies authorized by yocu.ro .
Online payment details (such as credit or debit card numbers) are provided directly to our banking partner – STRIPE.
Instances where we may disclose or transfer your data to others:
In the event of a sale, reorganization, merger or joint venture involving yocu.ro’s business (including negotiations for the same); in such a case, you will be notified by email or a notice posted on the website and asked for your consent;
If a crime has been committed or a complaint has been made about content you have posted on this website;
If there is a need to protect yocu.ro, its affiliates or other users;
If we are required by law or by a competent authority.
yocu.ro does not rent or sell your personal data to other companies.
How do we protect them?
We do our best to protect your personal data. We take appropriate and reasonable internal measures – technical and security – against unauthorised access, destruction or accidental loss of data, even if there are no 100% effective security measures and we cannot guarantee the full effectiveness of the protection. yocu.ro will not be liable when the loss of data results from a cause beyond our control nor for the actions of third parties who may use your data in an unauthorised or unlawful manner.
Also, when you enter your data via your user account, we encrypt the information.
How long do we use them?
We usually retain the personal data we collect from you for as long as your user account remains active.
Once you choose to deactivate this account, we will retain the data for a reasonable period of time – only to fulfill our legal obligations, to collect any amounts due, to troubleshoot technical problems, to resolve any disputes and assist with any official investigations, or for other actions permitted by law. We will then delete or anonymise it. If, instead, we choose to transfer it to another company to use for other purposes, we will inform you in advance to ask for your consent.
What rights do you have?
As a data subject, you have specific legal rights related to the personal data we collect from you.
Under the law, you have the following rights as a data subject:
The right to information – you can ask us to tell you what personal data we hold and use about you, as well as information on the specifics of the processing;
Right of access to data – you can check, complete and modify the personal data entered in the user account you have created at yocu.ro;
The right to intervene on data – you can ask us to block or delete your personal data if it is incomplete, inaccurate or incorrectly processed, ask us to anonymize data that we do not lawfully process; We cannot delete your data in the following situations: (i) it is necessary for us to comply with legal obligations to keep the data; or (ii) if the data is necessary for us to establish, exercise or defend our rights in court. You can also access and intervene on your personal data that we use free of charge. The written request must be dated and signed by you. If you will have more than one access request per year, we may charge a fee as provided by law.
Right to object – you may object at any time to the processing of your personal data for legitimate reasons relating to your specific situation; you may object at any time, free of charge and without justification, to your data being used for direct marketing or disclosed to third parties for this purpose;
The right not to be subject to an automated individual decision – i.e. the right not to be subject to a decision taken solely on the basis of automated processing activities;
The right to withdraw consent – you may withdraw your consent to consent-based data processing at any time;
Right to data portability – to the extent that we process data by automated means, you can ask us, under the law, to provide your data in a structured, frequently used and machine-readable form. If you request us to do so, we may transmit your data to another entity if technically feasible;
The right to take legal recourse – you can go to court if you believe we have violated your rights;
The right to lodge a complaint with the supervisory authority if you consider that your rights regarding the processing of your personal data have been infringed. The contact details of the data protection supervisory authority are as follows: National Supervisory Authority for Personal Data Processing , B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania, Tel: +40.318.059.211, +40.318.059.212, E-mail anspdcp@dataprotection.ro
Links to other websites
This website may contain links to other websites (which in turn may collect information about you). By accessing these links, you are subject to the policies of the website in question. We encourage you to read their privacy policies and terms of use carefully and take appropriate action.
We, yocu.ro, are not responsible for the practices of those websites regarding the use of personal data.
